Customer relationship management
Manage customers, contacts, enquiries, proposals, orders, contracts and ongoing interactions.
CRM and field operations platform
From customer enquiry to field execution and payroll.
Eproplus brings CRM, field service, inventory and payroll into one operational workspace—connecting every customer promise to the people, materials and approvals needed to deliver it.
Customer-first CRM
Inventory visibility
Field and payroll control
Business operations
One connected workspace
CRM pipeline
Field service
Inventory
Payroll
Service delivery flow
Planned, supplied and completed
Assigned
On site
Completed
Connected business operations
One system from lead to service delivery.
Customer relationships remain at the center while inventory, field teams and payroll provide the operational backbone.
Field operations
Assign inspections and service work, capture site activity and keep office teams informed.
Inventory management
Track materials, stock movement and field consumption against operational demand.
Payroll management
Connect employee structure, attendance and approved payroll activity with clear controls.
Organization and workforce
Structure enterprises, branches, cost centers, managers, employees and field teams.
Access and approvals
Apply roles, hierarchy scope, maker-checker decisions and a complete security audit trail.
End-to-end execution
Turn customer demand into completed field work.
Every stage stays connected to the customer, assigned team, required stock and accountable manager.
- 01
Win and understand the customer
Capture enquiries, site requirements, proposals, orders and contract commitments in the CRM.
- 02
Plan people and materials
Assign the right field team, schedule the visit and make required inventory available.
- 03
Execute in the field
Record inspections, work performed, material consumption, documents and follow-up actions.
- 04
Review, pay and improve
Managers approve outcomes while payroll, reporting and audit history close the operational loop.
Secure access in the office and in the field.
Email/password and phone/MPIN authentication, manager visibility, scoped permissions, session revocation and security auditing protect customer, stock, payroll and operational data.